About us > Quality Management
Based on ongoing education and knowledge sharing we secure the expertise it takes to locate and work with any potential energy savings project, regardless of the business or process.
Danish Energy Consulting is certified after ISO 9001. This secures that every project will meet our quality standards.
ONGOING QUALITY MANAGEMENT
To ensure that all our screening reports as well as completed reports meet the legislation’s requirements, they will be quality managed by an authorised employee. This also applies to all calculations and conclusions of the project. We will at any given time vouch for the validity of the savings and repayment time as promised in every project.
It is Danish Energy Consulting’s objective:
To ensure compliance of the quality objectives, we will continually measure and analyse customer satisfaction. The measurements will be based on the client’s written response to the question of whether the expectations to the cooperation in general have been met.
QUALITY GOALS OF 2019
In connection with the preparation of the annual plans, the management established the specific goals for customer satisfaction: